Ehime · 2 local listings + nationwide
Where to get help in Ehime
Offices, services, and hotlines for foreign residents in Ehime and nationwide. Every listing links to an official source.
Visa consultation (1)
Immigration Information Center
外国人在留総合インフォメーションセンター
Multilingual phone and in-person guidance on residence status, renewals, and changes from the Immigration Services Agency.
IP phone / from overseas: 03-5796-7112. In-person counters at all 8 regional bureaus and Yokohama, Kobe, Naha. Hours vary by location.
City & ward offices (1)
Matsuyama City Office
松山市役所
Municipal government for Matsuyama City: resident registration, My Number, and National Health Insurance.
International associations (1)
Ehime Prefectural International Center (EPIC)
公益財団法人愛媛県国際交流協会
Prefectural international center for Ehime: multilingual consultation and exchange programs for foreign residents.
Pension offices (2)
Japan Pension Service — Nenkin Dial
日本年金機構 ねんきんダイヤル
National pension consultation line: enrolment, contributions, exemptions, and the lump-sum withdrawal payment when leaving Japan.
From an IP phone or overseas: 03-6700-1165. For pension benefits and lump-sum withdrawal. National Pension line: 0570-003-004. Employee pension / health insurance: 0570-007-123.
Japan Pension Service — multilingual consultation
日本年金機構 外国語による年金相談
Foreign-language pension consultation on enrolment, contributions, lump-sum withdrawal, and employee insurance procedures.
Languages: English, Chinese, Korean, Portuguese, Spanish, Filipino (Tagalog), Vietnamese, Indonesian, Thai, Nepali, Burmese. Dial 0570-05-1165 and state preferred language. Schedule may change; confirm current days/languages on the JPS international page.
Insurers (3)
Cigna Global — international health insurance
シグナ・グローバル 国際医療保険
International health insurance plans (Silver/Gold/Platinum) with worldwide coverage including Japan; 24/7 Japanese-language customer service line available.
Underwritten by Cigna Global Insurance Company Limited. Customer care: +44 (0)1475 788182; cignaglobal_customer.care@cigna.com. Listing is informational — not an endorsement.
IMG Global Medical Insurance
IMG グローバル医療保険
International Medical Group expatriate health insurance with worldwide coverage (including Japan add-on); 24/7 multilingual assistance and member portal.
International Medical Group, Inc. — phone: +1 (317) 655-4500; insurance@imglobal.com. Japan coverage requires selecting the worldwide (including Japan) plan tier. Listing is informational — not an endorsement.
Pacific Prime — international insurance broker
パシフィック・プライム 保険ブローカー
English-language insurance broker matching expats in Japan with international health insurance plans; compares top insurers and handles claims.
Pacific Prime is an established broker with 20+ years in international insurance. Website verified as live; Japan-specific page and contact form available at pacificprime.com/contact-us. Direct phone for Japan office not confirmed at time of research — verify current contact on the website. Listing is informational — not an endorsement.
Job agencies (5)
JAC International
JAC インターナショナル
Bilingual recruitment specialist placing foreign professionals in global companies in Japan; interviews conducted in English and Japanese.
Listing is informational; not an endorsement. Verify services and Tokyo office details at jac-international.jp.
RGF Professional Recruitment Japan
RGF プロフェッショナル リクルートメント ジャパン
Bilingual permanent and contract recruitment for global organisations in Japan; free for job seekers across IT, finance, HR, and other sectors.
Listing is informational; not an endorsement. Confirm office locations and contact on official site.
Robert Walters Japan
ロバート・ウォルターズ ジャパン
Leading bilingual specialist recruiter in Japan with Tokyo and Osaka offices; permanent and contract roles across all professional disciplines.
Listing is informational; not an endorsement. Tokyo office is in Shibuya; address not confirmed by WebFetch (site returned 403). Confirm current address at robertwalters.co.jp/en/contact-us.
CareerCross
キャリアクロス
Online job portal for bilingual and multilingual professionals in Japan; lists positions at international companies with varying Japanese requirements.
Listing is informational; not an endorsement.
Daijob.com
ダイジョブ
Japan's multilingual job portal (operated by Human Resocia); over 10,000 listings for bilingual and multilingual professionals since 1998.
Listing is informational; not an endorsement. Operator merged with Human Resocia Co., Ltd. as of May 2026.
Labour consultation (2)
Labour Standards Advice Hotline
労働条件相談ほっとライン
Free after-hours MHLW hotline for advice on working conditions in 13 languages; weekday evenings and weekends/holidays.
Phone shown is English line (0120-531-401). Other language-specific 0120 numbers listed at the official URL. Operated by Ministry of Health, Labour and Welfare.
Telephone Consultation Service for Foreign Workers
外国人労働者向け相談ダイヤル
MHLW weekday daytime phone consultation on labour conditions in 13 languages via dedicated 0570 numbers; each language has its own line.
Phone shown is English line (0570-001-701). Dial by language: ZH 0570-001-702, PT 0570-001-703, ES 0570-001-704, TL 0570-001-705, VI 0570-001-706. Operated by Ministry of Health, Labour and Welfare.
Real-estate agencies (8)
GTN (Global Trust Networks)
株式会社グローバルトラストネットワークス
Foreigner-focused rent guarantor and apartment search service with multilingual support; useful when you lack a Japanese guarantor.
Informational listing, not an endorsement. Confirm fees and terms directly.
Leopalace21
株式会社レオパレス21
One of Japan's largest furnished apartment providers; foreigner-friendly with multilingual support, no personal guarantor required, and monthly contracts available.
Informational listing, not an endorsement. Uses a guarantee company in lieu of a personal guarantor. Confirm current terms and fees directly.
Wagaya Japan
わがやJapan (日本エージェント株式会社)
Multilingual apartment portal operated by Nihon Agent; entire process (search, viewing, contract) available online in English, Chinese, Vietnamese, and Japanese.
Informational listing, not an endorsement. Properties use guarantor companies rather than personal guarantors. Confirm terms directly.
Best-Estate.jp
ベストエステートジャパン
Japan's largest foreigner-focused apartment search portal (230,000+ listings); multilingual staff, virtual tours, overseas lease signing, and guarantor-free options.
Informational listing, not an endorsement. Portal is operated by Global Trust Networks (GTN). Confirm terms directly.
Oakhouse
オークハウス株式会社
Large share-house operator with 860+ properties across nine prefectures; no deposit, no key money, no guarantor — contracts from one month.
Informational listing, not an endorsement. Covers Tokyo, Saitama, Chiba, Kanagawa, Aichi, Kyoto, Osaka, Hyogo, Fukuoka. Confirm current availability and terms.
Borderless House
ボーダレスハウス
International share houses in Tokyo, Osaka/Kyoto/Kobe, and Sendai — designed for mixed Japanese and foreign resident communities.
Informational listing, not an endorsement. Operates in Tokyo, Kansai (Osaka/Kyoto/Kobe), and Sendai. Confirm room availability and terms directly.
Real Estate Japan
リアルエステートジャパン
English-language property portal (GPlusMedia) covering rental, purchase, and investment listings across Japan — multilingual with no-guarantor and no-key-money filters.
Informational listing, not an endorsement. Portal operated by GPlusMedia Inc. Agents and terms vary by listing.
Casa Inc. (Rent Guarantor)
株式会社Casa
Nationwide rent-guarantor company (保証会社) with English-language website; accepted by many landlords as a substitute for a personal Japanese guarantor.
Informational listing, not an endorsement. Guarantor approval is at the company's discretion; fees and acceptance criteria vary. Confirm eligibility and fees directly.
Banks (5)
Japan Post Bank (Yucho)
ゆうちょ銀行
Widely accessible bank with branches at post offices nationwide; a common first account for newcomers. Limited English at counters.
Informational listing, not an endorsement. Account-opening rules for new arrivals (e.g. 6-month residency) vary by branch — confirm locally.
SMBC Trust Bank PRESTIA
SMBC信託銀行プレスティア
Retail bank with full English-language banking, multi-currency accounts, and international transfers — popular with foreign residents.
Informational listing, not an endorsement. Confirm account types, fees, and eligibility directly.
SBI Shinsei Bank
SBI新生銀行
Online-first bank consistently ranked top for foreign residents; full English internet banking, no monthly fees, no hanko required, free ATM withdrawals, and often accessible from arrival.
Informational listing, not an endorsement. Account opening requires Residence Card; some visa types or residency periods may be subject to additional review. Confirm current eligibility directly.
Rakuten Bank
楽天銀行
Online bank with English account-opening process for foreign residents; no minimum residency period. Post-registration support and app are Japanese-language only.
Informational listing, not an endorsement. English support is limited to the account application phase; ongoing banking interface and customer support are Japanese only. Confirm current conditions directly.
Wise Japan
Wise(旧TransferWise)
Fintech money-transfer service registered with Japan's Kanto Financial Bureau; supports 21+ currencies, multi-currency account, debit card, and low-fee international remittance.
Informational listing, not an endorsement. Wise is a money-transfer service, not a traditional bank; it does not accept deposits in the Japanese banking sense. Requires a Japan address and Residence Card. Confirm current fees and eligibility directly.
Hotlines (5)
Emergency numbers (Police 110 · Fire/Ambulance 119)
緊急通報番号(警察110・消防救急119)
Japan's free emergency numbers: 110 for police, 119 for fire and ambulance, 118 for coast guard. Available 24/7 from any phone.
Source: JNTO official emergency guide page. Coast guard 118 not listed on that page but is a standard Japan emergency number; confirm at https://www.jcg.go.jp.
JNTO Japan Visitor Hotline
日本政府観光局 訪日外国人向けホットライン
24/7 multilingual support hotline run by JNTO for visitors and foreign residents: emergencies, illness, disaster, and travel queries.
Phone and hours verified directly on JNTO emergency guide page.
TELL Lifeline
TELL(東京英語いのちの電話)
Free, confidential mental-health and crisis support in English by phone and chat for Japan's international community.
Phone 0800-300-8355 and hours verified on telljp.com/lifeline/. Chat available daily from 16:00 — confirm current schedule at telljp.com/tell-hours/.
AMDA International Medical Information Center
AMDA国際医療情報センター
Multilingual phone line helping foreign residents find English-speaking doctors and understand Japan's medical system.
Toll-free number 0120-339-266 and hours verified on amdamedicalcenter.com homepage. Also has regular line 03-6233-9266. Language-day schedule may vary; confirm on their site.
Yorisoi Hotline for Foreigners
よりそいホットライン(外国人向け)
Ministry of Health-funded toll-free helpline for foreign residents: visa, family, work, discrimination, domestic violence, and living queries.
Phone 0120-279-338 and hours verified via YIEA (Yamaguchi International Exchange Association) official page and TELL Japan wiki. Ministry of Health, Labour and Welfare model project. Press 2 for foreign-language service. Website could not be directly WebFetched — verify currency before sharing.
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