Terms of use

What the service is

• GaijinOS provides informational action plans, checklists, and reminders based on available official sources.
• It is not a law firm, immigration scrivener (gyoseishoshi), government office, or legal representative, and it does not provide legal advice.
• Plans describe procedures that appear to apply to your situation. Outcomes such as visa approvals depend on official review and are never guaranteed.
• Before acting on anything important, confirm the current requirements with the relevant office, such as the Immigration Services Agency or your city office.

Accuracy and your responsibility

• We link to official sources and check them regularly for changes, but rules, fees, and forms can change before we catch up.
• Estimates the app produces (for example visa windows, HSP points, or pension figures) are indicative only and may not match an official calculation.
• The service is provided as is, without warranties of accuracy, completeness, or fitness for a particular purpose.
• To the extent permitted by law, GaijinOS is not liable for losses that result from relying on the information in the app, including missed deadlines or rejected applications.

Acceptable use

• Use the service only for your own residency planning or to help someone who has asked you to.
• Do not enter other people's personal information without their permission, or any of the identifiers the app blocks, such as My Number.
• Do not attempt to probe, overload, or interfere with the service, or to access accounts or data that are not yours.
• Do not resell access to the service or scrape its content for a competing product.

Accounts and the beta

• GaijinOS is currently in a limited beta. Access is granted by approval and may be waitlisted.
• You can delete your account and all associated data at any time from your Profile.
• We may suspend or close accounts that break these terms, and we may change or discontinue beta features as the product develops.
• If we make a material change to these terms, we will update the date above.

Privacy

How we collect and handle your data is covered separately on the Privacy & data page, including what we never collect and how to delete everything.

Questions

If anything here is unclear, contact us at privacy@gaijinos.app.