Contact
Get in touch
GaijinOS is a private beta built for foreign residents in Japan. The fastest way to reach a human is email — use the channel below that best fits what you need.
General & support
Questions about your account, a plan that looks wrong, or a verified source that needs updating — email us and we read every message.
feedback@gaijinos.appProduct feedback
Tell us what is confusing, missing, or could be clearer. Beta feedback directly shapes what we build next.
Send feedbackData & privacy requests
To export or delete your data, or to ask how your information is handled, start from the privacy page. We respond to requests as described there.
Privacy & data practicesBefore you write
GaijinOS organizes public information and personal action plans — it is not a law firm and cannot represent you. For a decision about your specific case, contact the Immigration Services Agency, your city office, or a qualified professional in our directory. Please never include your My Number, passport number, or residence card number in a message — we never need them.
GaijinOS helps organize public information and personal action plans. For legal decisions, confirm with Immigration Services Agency, your city office, or a qualified immigration professional.