Where to get help in Saitama

Multilingual phone and in-person guidance on residence status, renewals, and changes from the Immigration Services Agency.

IP phone / from overseas: 03-5796-7112. In-person counters at all 8 regional bureaus and Yokohama, Kobe, Naha. Hours vary by location.

Nationwide directory from CLAIR of prefectural and municipal foreign-resident consultation desks, many of which handle residence-status and visa questions.

Authoritative national index of prefectural/municipal foreign-resident consultation desks; many handle residence status. English page verified live.

Municipal government for Saitama (designated city): resident registration, My Number, National Health Insurance. Procedures handled at your local ward office.

Confirm which ward office (kuyakusho) serves your address.

Prefectural international association for Saitama: multilingual living consultation in Japanese, English, Spanish, Portuguese, and Chinese.

National pension consultation line: enrolment, contributions, exemptions, and the lump-sum withdrawal payment when leaving Japan.

From an IP phone or overseas: 03-6700-1165. For pension benefits and lump-sum withdrawal. National Pension line: 0570-003-004. Employee pension / health insurance: 0570-007-123.

Foreign-language pension consultation on enrolment, contributions, lump-sum withdrawal, and employee insurance procedures.

Languages: English, Chinese, Korean, Portuguese, Spanish, Filipino (Tagalog), Vietnamese, Indonesian, Thai, Nepali, Burmese. Dial 0570-05-1165 and state preferred language. Schedule may change; confirm current days/languages on the JPS international page.

JPS branch for Urawa area, Saitama city.

JPS branch for Omiya area, Saitama city.

International health insurance plans (Silver/Gold/Platinum) with worldwide coverage including Japan; 24/7 Japanese-language customer service line available.

Underwritten by Cigna Global Insurance Company Limited. Customer care: +44 (0)1475 788182; cignaglobal_customer.care@cigna.com. Listing is informational, not an endorsement.

International Medical Group expatriate health insurance with worldwide coverage (including Japan add-on); 24/7 multilingual assistance and member portal.

International Medical Group, Inc. Phone: +1 (317) 655-4500; insurance@imglobal.com. Japan coverage requires selecting the worldwide (including Japan) plan tier. Listing is informational, not an endorsement.

English-language insurance broker matching expats in Japan with international health insurance plans; compares top insurers and handles claims.

Pacific Prime is an established broker with 20+ years in international insurance. Website verified as live; Japan-specific page and contact form available at pacificprime.com/contact-us. Direct phone for the Japan office is not confirmed; verify current contact on the website. Listing is informational, not an endorsement.

Travel and medical insurance for newcomers and short/medium-stay visitors to Japan: gap cover for medical treatment before National Health Insurance enrolment. English website and English customer service.

Underwritten by Tokio Marine & Nichido Fire Insurance Co., Ltd. English customer service: web-admin735@tmnf.jp. Useful as gap cover before National Health Insurance enrolment (NHI itself is municipal; see the City Hall directory). Listing is informational, not an endorsement.

Medical and life insurance aimed at foreign nationals living in Japan, with an English website and multilingual support; based in Yokohama.

Japan-domiciled, foreigner-focused insurance provider (Yokohama HQ); support languages per provider include English, Japanese, Portuguese, Spanish, and Chinese. Listing is informational, not an endorsement.

International health insurance with an official English website and a 24/7 multilingual helpline for expatriates.

Allianz Care (Allianz Partners). Japan is not named on the homepage; confirm Japan-specific coverage with the insurer before purchase. Listing is informational, not an endorsement.

Bilingual recruitment specialist placing foreign professionals in global companies in Japan; interviews conducted in English and Japanese.

Listing is informational; not an endorsement. Verify services and Tokyo office details at jac-international.jp.

Bilingual permanent and contract recruitment for global organisations in Japan; free for job seekers across IT, finance, HR, and other sectors.

Listing is informational; not an endorsement. Confirm office locations and contact on official site.

Leading bilingual specialist recruiter in Japan with Tokyo and Osaka offices; permanent and contract roles across all professional disciplines.

Informational listing, not an endorsement. The Tokyo office is in Shibuya; confirm the current address at robertwalters.co.jp/en/contact-us.

Online job portal for bilingual and multilingual professionals in Japan; lists positions at international companies with varying Japanese requirements.

Listing is informational; not an endorsement.

Japan's multilingual job portal (operated by Human Resocia); over 10,000 listings for bilingual and multilingual professionals since 1998.

Listing is informational; not an endorsement. Operator merged with Human Resocia Co., Ltd. as of May 2026.

Bilingual recruitment firm connecting foreign and Japanese global companies with experienced professionals; offices in Tokyo and Osaka.

Listing is informational; not an endorsement. Confirm office locations and services at enworld.com.

Global specialist recruitment agency in Japan placing bilingual professionals across IT, finance, healthcare, and other sectors.

Listing is informational; not an endorsement. Michael Page International (Japan) K.K. Confirm office details on official site.

Well-known English-language job board for foreign residents in Japan, with listings filtered by Japanese and English ability across teaching, IT, hospitality, and more.

Listing is informational; not an endorsement.

Bilingual specialist recruitment agency in Japan with offices in Tokyo, Yokohama, and Osaka, covering 15+ professional sectors.

Listing is informational; not an endorsement. Confirm office locations at hays.co.jp.

Free after-hours MHLW hotline for advice on working conditions in 13 languages; weekday evenings and weekends/holidays.

Phone shown is English line (0120-531-401). Other language-specific 0120 numbers listed at the official URL. Operated by Ministry of Health, Labour and Welfare.

MHLW weekday daytime phone consultation on labour conditions in 13 languages via dedicated 0570 numbers; each language has its own line.

Phone shown is English line (0570-001-701). Dial by language: ZH 0570-001-702, PT 0570-001-703, ES 0570-001-704, TL 0570-001-705, VI 0570-001-706. Operated by Ministry of Health, Labour and Welfare.

Foreigner-focused rent guarantor and apartment search service with multilingual support; useful when you lack a Japanese guarantor.

Informational listing, not an endorsement. Confirm fees and terms directly. English content is reachable via the site's language switcher.

One of Japan's largest furnished apartment providers; foreigner-friendly with multilingual support, no personal guarantor required, and monthly contracts available.

Informational listing, not an endorsement. Uses a guarantee company in lieu of a personal guarantor. Confirm current terms and fees directly.

Multilingual apartment portal operated by Nihon Agent; entire process (search, viewing, contract) available online in English, Chinese, Vietnamese, and Japanese.

Informational listing, not an endorsement. Properties use guarantor companies rather than personal guarantors. Confirm terms directly.

Japan's largest foreigner-focused apartment search portal (230,000+ listings); multilingual staff, virtual tours, overseas lease signing, and guarantor-free options.

Informational listing, not an endorsement. Portal is operated by Global Trust Networks (GTN). Confirm terms directly.

Large share-house operator with 860+ properties across nine prefectures; no deposit, no key money, no guarantor; contracts from one month.

Informational listing, not an endorsement. Covers Tokyo, Saitama, Chiba, Kanagawa, Aichi, Kyoto, Osaka, Hyogo, Fukuoka. Confirm current availability and terms.

International share houses in Tokyo, Osaka/Kyoto/Kobe, and Sendai, designed for mixed Japanese and foreign resident communities.

Informational listing, not an endorsement. Operates in Tokyo, Kansai (Osaka/Kyoto/Kobe), and Sendai. Confirm room availability and terms directly.

English-language property portal (GPlusMedia) covering rental, purchase, and investment listings across Japan; multilingual with no-guarantor and no-key-money filters.

Informational listing, not an endorsement. Portal operated by GPlusMedia Inc. Agents and terms vary by listing.

Nationwide rent-guarantor company (保証会社) with English-language website; accepted by many landlords as a substitute for a personal Japanese guarantor.

Informational listing, not an endorsement. Guarantor approval is at the company's discretion; fees and acceptance criteria vary. Confirm eligibility and fees directly.

Public rental housing from the Urban Renaissance Agency: no guarantor, no key money, no brokerage fee, and no renewal fee. Multilingual application guides available.

Informational listing, not an endorsement. Operated by the Urban Renaissance Agency (UR都市機構). Income/savings eligibility criteria apply; confirm current requirements directly.

Foreigner-focused rental agency listing apartments across Japan with English support.

Informational listing, not an endorsement. Screening rules vary by property; confirm conditions directly.

Rental agency for foreign residents, including no-guarantor options payable by a home-country credit card.

Informational listing, not an endorsement. Screening rules vary by property; confirm conditions directly.

Widely accessible bank with branches at post offices nationwide; a common first account for newcomers. Limited English at counters.

Informational listing, not an endorsement. Account-opening rules for new arrivals (e.g. 6-month residency) vary by branch; confirm locally.

Retail bank with full English-language banking, multi-currency accounts, and international transfers; popular with foreign residents.

Informational listing, not an endorsement. Confirm account types, fees, and eligibility directly.

Online-first bank consistently ranked top for foreign residents; full English internet banking, no monthly fees, no hanko required, free ATM withdrawals, and often accessible from arrival.

Informational listing, not an endorsement. Account opening requires Residence Card; some visa types or residency periods may be subject to additional review. Confirm current eligibility directly.

Online bank with English account-opening process for foreign residents; no minimum residency period. Post-registration support and app are Japanese-language only.

Informational listing, not an endorsement. English support is limited to the account application phase; ongoing banking interface and customer support are Japanese only. Confirm current conditions directly.

Fintech money-transfer service registered with Japan's Kanto Financial Bureau; supports 21+ currencies, multi-currency account, debit card, and low-fee international remittance.

Informational listing, not an endorsement. Wise is a money-transfer service, not a traditional bank; it does not accept deposits in the Japanese banking sense. Requires a Japan address and Residence Card. Confirm current fees and eligibility directly.

Bank with English account-opening and a vast ATM network (7-Eleven stores nationwide); its Money Transfer service and app are aimed at foreign residents sending money abroad.

Informational listing, not an endorsement. Account-opening eligibility varies by visa/residency; confirm current conditions directly.

Online bank with English internet banking and the multi-currency Sony Bank WALLET debit card; popular with foreign residents for foreign-currency holdings and overseas spending.

Informational listing, not an endorsement. Confirm the official English page and current account-opening eligibility directly.

Japan's free emergency numbers: 110 for police, 119 for fire and ambulance, 118 for coast guard. Available 24/7 from any phone.

Source: JNTO official emergency guide page. Coast guard 118 not listed on that page but is a standard Japan emergency number; confirm at https://www.jcg.go.jp.

24/7 multilingual support hotline run by JNTO for visitors and foreign residents: emergencies, illness, disaster, and travel queries.

Phone and hours verified directly on JNTO emergency guide page.

Free, confidential mental-health and crisis support in English by phone and chat for Japan's international community.

Phone 0800-300-8355 and hours verified on telljp.com/lifeline/. Chat available daily from 16:00. Confirm current schedule at telljp.com/tell-hours/.

Multilingual phone line helping foreign residents find English-speaking doctors and understand Japan's medical system.

Toll-free number 0120-339-266 and hours verified on amdamedicalcenter.com homepage. Also has regular line 03-6233-9266. Language-day schedule may vary; confirm on their site.

Ministry of Health-funded toll-free helpline for foreign residents: visa, family, work, discrimination, domestic violence, and living queries.

Phone 0120-279-338 and hours verified via YIEA (Yamaguchi International Exchange Association) official page and TELL Japan wiki. Ministry of Health, Labour and Welfare model project. Press 2 for foreign-language service. Website could not be directly WebFetched, so verify currency before sharing.